I've spent my career inside IT organizations — not selling to them from the outside. That matters, because it means I understand what's actually happening on the ground, not just what looks good in a slide deck.
My career started at Great Lakes Naval Base, where I managed a team of 18 technicians on one of the largest computer networks in the world. That's where I learned that technology is really about people — the systems only work if the humans running them are set up to succeed.
From there, I moved into banking at Federal Home Loan Bank of Chicago, a $92 billion wholesale mortgage bank. I built their first centralized service desk from scratch, then moved into managing enterprise systems in a SOX-governed environment where every change was audited and every decision had compliance implications. I learned how to operate in regulated environments where "move fast and break things" isn't an option.
I spent 12 years at Amway in various technical roles — systems engineering, DevOps, middleware administration, and software engineering. This is where I built deep technical foundations: AWS, Kubernetes, CI/CD, enterprise monitoring, ERP systems. I wasn't managing people during this stretch. I was the one building, automating, and keeping things running at 2 AM.
That combination — strategic leadership and hands-on technical depth — is what I bring to the table.
Most recently, I was VP of IT Infrastructure & End User Support at The Wound Pros, a nationwide healthcare organization. I walked into a situation where 1,100+ users were on unmanaged personal devices, SaaS applications were scattered everywhere, and there was no centralized IT governance. In two years, we transformed the entire operation — managed devices, centralized SaaS, proper security posture, HIPAA compliance, and a high-performing globally distributed team of 20.
Now I'm taking everything I've learned and putting it to work for businesses that need the same kind of strategic IT leadership but don't need (or can't justify) a full-time executive. I don't chase trends or sell you technology you don't need. I implement proven practices that work, build systems that last, and leave your organization stronger than I found it.